Cookie Policy

Politica de Cookies

1. Scope

In compliance with the principles of accessibility and transparency set forth in the applicable personal data protection regulations, [COMPANY_NAME] (hereinafter "Naskia") makes available to visitors the following information about the cookies and similar technologies used on this platform.

This information is relevant for users who access Naskia to manage residential complexes (Propiedad Horizontal), including administrators, residents, owners, and security personnel.

2. What Are Cookies?

Cookies are small text files that a website stores on your device (computer, tablet, or mobile phone) when you visit it. They collect information about your browsing habits and help the platform work correctly. Cookies may eventually constitute a database of browsing preferences linked to your device.

3. Why Does Naskia Use Cookies?

Naskia uses cookies to keep your session active while you use the platform, remember your language and display preferences, protect against cross-site request forgery (CSRF) attacks, and collect anonymous statistical data to improve the user experience. Cookies help us understand how the platform is used so we can make it better for everyone.

4. Types of Cookies We Use

Essential Cookies

Always active

Indispensable for the basic operation of the platform. They allow you to log in, navigate between modules, and use all Naskia features. They are automatically activated and remain active during your session. They include the CSRF protection token and the session authentication cookie. These cannot be disabled without preventing the platform from functioning.

Technical Cookies

Allow you to navigate the platform and use its various features and services. They manage traffic, identify sessions, remember items you have interacted with, and handle language preference settings.

Personalization Cookies

Store your display preferences (such as language selection) on your device for a defined period, so that your settings are remembered on subsequent visits.

Analytical Cookies

Allow us to monitor and analyze the behavior of visitors on the platform. The information collected is used to measure activity and create navigation profiles, helping us identify usage patterns and make improvements. These cookies are only activated with your consent.

Session Cookies

Designed to collect and store data only while you navigate the platform. They are stored on your device solely during the browsing session and are automatically deleted when you close your browser.

Persistent Cookies

Store data on your device for a defined period determined by the party responsible for the cookie. This period can range from a few minutes to several years. During this time, the data can be accessed and used as needed.

5. Cookie Control

We only use strictly necessary cookies by default to provide the service. Analytical and personalization cookies are only activated with your consent. You can accept or reject them through the cookie banner shown on your first visit.

You can also configure your browser to ask each time a cookie is offered. Here is how to manage cookies in the most common browsers:

Microsoft Edge / Internet Explorer: Menu Tools > Internet Options > Privacy > Advanced.
Mozilla Firefox: Options > Privacy > History > Custom Settings.
Google Chrome: Menu Settings > Advanced Settings > Privacy > Content Settings > Cookies.
Safari (including iPad and iPhone): Preferences > Privacy.
Opera: Settings > Options > Advanced > Cookies.

6. What Happens If Cookies Are Disabled?

Disabling or deleting essential cookies will prevent you from logging in and using the Naskia platform, as session management and CSRF protection depend on them. Disabling non-essential cookies (analytical, personalization) will not prevent access to the platform but may affect your browsing experience, such as language preferences not being remembered between visits.

7. Third-Party Cookies and Transfers

During your use of the Naskia platform, you may encounter cookies from third parties that are not directly from Naskia. These can include:

  • Our payment gateway (Wompi), which processes subscription payments securely.
  • Analytics tools used to measure aggregate platform usage and performance.

Naskia does not control the diffusion of these third-party cookies. We recommend consulting the cookie policies of the respective third parties for detailed information about their use.

8. Policy Update Frequency

Naskia may update this Cookie Policy periodically to reflect changes in the cookies we use or for operational, legal, or regulatory reasons. We recommend visiting this section regularly to stay informed about our use of cookies and related technologies.

By navigating and continuing to use the Naskia platform, you manifest unequivocal acceptance of the use of the cookies described above and the conditions contained in this Cookie Policy.

Last updated: February 2026

Also see: Privacy Policy  |  Terms and Conditions  |  Data Treatment Policy