Modules

Everything your complex needs. One platform.

Seven integrated modules organized across three lifecycle phases. From daily operations to community communication, Naskia covers every aspect of modern residential complex management.

Phase 1

Manage

Establish the foundation of your complex. Define structure, manage users and handle subscriptions with full legal compliance.

Complex Management

Model your physical structure digitally with complete hierarchy support.

  • Towers, floors and apartments with coefficient tracking
  • Law 675 compliant property hierarchy
  • Common areas definition and configuration

User Profiles

Manage every person in your complex with role-based access control.

  • Owner vs. resident distinction with appropriate permissions
  • Administrator, council and security guard roles
  • Complete directory with contact information

Subscription Management

Handle billing transparently with automated payment workflows.

  • Transparent pricing with 15-day grace period
  • Automated payment reminders and notifications
  • Wompi payment gateway integration

Phase 2

Operate

Run daily operations efficiently. From legal PQRS management to security control, automate the workflows that matter most.

PQRS System

Legal-compliant petition, complaint, suggestion and claim management with automatic deadline tracking.

  • Automatic 15-day response deadline tracking
  • Legal consecutive numbering format (PQRS-2024-0001)
  • Complete audit trail with timestamps as legal evidence
  • Expiration alerts to prevent sanctions under Law 1755

Common Area Bookings

Eliminate scheduling conflicts with automated approval workflows and capacity management.

  • Real-time availability calendar
  • Automated approval flow with administrator control
  • Capacity validation and operating hours enforcement
  • Double booking prevention guaranteed

Access Control

Know exactly who enters and exits your complex with real-time visitor tracking.

  • Real-time visitor registration and tracking
  • Security guard dashboard with current occupancy
  • Complete entry/exit history with timestamps
  • Pre-authorized visitor management for regular guests

Assembly Management

Digital assemblies with legal-compliant voting and immutable minute records.

  • Digital voting weighted by property coefficients
  • Locked minutes with digital signatures
  • Quorum validation and attendance tracking
  • Law 675 compliant assembly procedures

Phase 3

Communicate

Keep your community informed with professional communication tools. Replace WhatsApp chaos with organized, trackable announcements.

Announcements

Centralized communication hub that replaces WhatsApp groups, paper notices and scattered messaging with professional, trackable notifications.

  • Targeted announcements by tower, floor or role
  • Read receipts and engagement tracking
  • Scheduled announcements for future delivery
  • Priority levels for urgent notifications
  • Permanent announcement archive
  • Rich text and image support

Ready to transform your complex?

Join Naskia today and experience the simplest way to manage your residential community.